Administrators can remove user accounts from the BerryTalks platform whenever required, such as when an employee leaves the organization or to free up an assigned agent license.
Note: Only users with Administrator or Supervisor privileges can delete user accounts.
To delete a user:
- From the left navigation menu, select Users.
- Browse the user list or use the search and filter options to locate the required user.
- Open the user's profile or action menu.
- Click Delete User and confirm the action when prompted.
If you do not have the required permissions or need assistance, please contact your Account Manager or email the BerryTalks Support Team to submit your request.
Note: Deleting a user permanently removes their access to the BerryTalks platform. Please ensure the user is no longer required before confirming the deletion.
